When I click Select Product / Select Collection in my campaign details, nothing happens. What's going on?

Modified on Wed, 28 Jun, 2023 at 5:53 AM

When you create a campaign (or edit an existing one on the Details tab), you have the option of limiting automatically-created discount codes to specific collections or products. 


When you select the option "Specific collection" or "Specific product" for the "Discount Applies To" option, a button will appear prompting you to Select Collection or Select Product.


If you click on that button and nothing happens, the most likely reason is that you don't have full access to the store you're editing. You must have access to products in order for Shopify's "Resource Picker" to display the collections and products available for selection. 


If you do have full access and are still encountering this issue, please contact us at help@shopcircle.co so we can troubleshoot further.

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