Can I send out my emails through Omnisend?
Omnisend can be integrated with Conjured Referrals to allow you to add customers to your mailing lists and send out emails from your Omnisend account instead of SC Conjured Referrals.
Why?
We want to give you the flexibility of designing and sending the communication emails out yourself! We do this by sending events to Omnisend to trigger the emails to be sent out. These events emails include:
- Advocate Signup
- Referral Shared
- Successful Referral
- Friend Signup
- Referral Discount Used
You can set up email flows for each campaign you have activated.
How to Set Up
Step 1: Connect SC Conjured Referrals to your Omnisend account
- Go to Integrations > Omnisend
- Submit API Key - How to get the API Key
- Enable the integration
- Press "Save"
Step 2: Select which app to send Customer Emails from in Settings
Click on the drop-down and select Omnisend.
Select Save.
Once Omnisend is saved it is vital that email flows (step 3) are set up for all campaigns that are active. If they aren't, no emails will be sent out.
If Customer Emails is set to 'App', emails will automatically be sent from our app with the default text and our domain.
Step 3: Create your Flows in your Omnisend account
You will have to create flows from scratch in Omnisend for each email that needs to be sent out (e.g, Advocate Discount Email, Friend Claim Email, etc.)
- Add "Trigger Filter" with the "campaign" event property equal to the campaign ID in question.
To find your campaign ID, open the campaign in Conjured and check the URL bar. You should see a number at the end of the URL, before the "?" - that's your campaign ID. For example, in the screenshot below, the campaign ID is 9476.
- Select any event of the app as a flow trigger. The name of the event relats to the app emails starting with "Referrals -" (e.g. Referrals - Advocate Discount Email, Referrals - Friend Claim Email)
If you don't see a list of events, head back to the settings page on the SC Conjured Referrals app. In "Customer Emails" settings, change "Send customer emails through" settings to "App", save, then change it again to "Omnisend" and save. (The app will trigger a dummy events in Omnisend which will lead to the events showing up in your Omnisend account.)
List of events:- Referrals - Advocate Welcome Email
- Referrals - Customer Post-Purchase Email
- Referrals - Existing Customer Email
- Referrals - Referral Email
- Referrals - Friend Referral Reminder Email
- Referrals - Friend Claim Email
- Referrals - Friend Claim Reminder Email
- Referrals - Advocate Discount Email
- Referrals - Advocate Discount Reminder Email
- Referrals - Free Gift Claim Email
- Referrals - Free Gift Reminder Email
- After the trigger, Select an Email action as the next step of the flow
- Set up the Email
- Enter the Name, Subject and Sender of the Email as you wish
- Edit the Email Template, write the content and Save
- For dynamic values (e.g, Advocate/Friend Name, Discount Code, Redemption Link etc), you must use the same variables which are listed in the Campaign Email Settings on the SC Conjured Referrals app.
- For dynamic values (e.g, Advocate/Friend Name, Discount Code, Redemption Link etc), you must use the same variables which are listed in the Campaign Email Settings on the SC Conjured Referrals app.
- Uncheck "Skip contacts who have already been in this automation" from the settings.
- Click Update. Start Workflow and you're ready to test!
- Enter the Name, Subject and Sender of the Email as you wish
If you need help setting up, please contact support.
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