Condition Types

Overview

Conditions let you control when options appear on your storefront. You can create rules based on other option selections, time, product attributes, or customer information to display relevant options at the right moment.

Use different condition types to show or hide options dynamically based on various criteria.

Dynamic Options

Conditions help reduce clutter by showing only relevant options, creating a cleaner shopping experience and preventing customer confusion.

Condition Categories

Conditions are organized into four categories:

• Option - Based on other option values selected
• Time - Based on current date or day of week
• Product - Based on product tags, price, or title
• Customer - Based on customer tags or login status

Available Condition Types

1. Option

Show or hide options based on what customers select in other options.

When to use:

• Show gift wrapping only when certain sizes are selected
• Display engraving text field only when "Add Engraving" checkbox is checked
• Show color options based on product style selection

Available operators:

• is - Exact match
• is_not - Does not equal
• contains - Contains specific text
• does_not_contain - Does not contain text
• is_empty - No value selected
• is_not_empty - Has a value selected

Example: "Show 'Gift Message' option only if 'Gift Wrapping' is selected"

2. Date

Show or hide options based on the current date.

When to use:

• Hide seasonal options after a specific date
• Show promotional options during a campaign period
• Display holiday-specific options only during holidays

Available operators:

• is - Exact date match
• is_not - Not this date
• is_before - Current date is before target date
• is_after - Current date is after target date

Date format: YYYY-MM-DD (e.g., 2024-12-31)
Timezone: Uses customer's browser local timezone

Example: "Hide 'Holiday Gift Wrapping' after December 31, 2024"

3. Day of Week

Show or hide options based on the current day of the week.

When to use:

• Show weekend-only options on Saturday and Sunday
• Display weekday specials Monday through Friday
• Offer next-day delivery only on specific days

Available operators:

• is - Matches the day
• is_not - Does not match the day

Available days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Timezone: Uses customer's browser local timezone

Example: "Show 'Weekend Special' option only on Saturday and Sunday"

4. Product Tag

Show or hide options based on tags assigned to the product in Shopify.

When to use:

• Show bulk options only for wholesale-tagged products
• Display special packaging for premium-tagged items
• Offer customization only for specific product categories

Available operators:

• is - Exact tag match
• is_not - Does not equal
• contains - Product has tag containing text
• does_not_contain - Product does not have tag
• is_empty - Product has no tags
• is_not_empty - Product has tags

Example: "Show 'Bulk Pricing' option only if product has 'wholesale' tag"

5. Product Price

Show or hide options based on the product's base price.

When to use:

• Offer premium services for high-value products
• Show budget shipping only for lower-priced items
• Display insurance options for expensive products

Available operators:

• is - Exact price match
• is_not - Not this price
• is_more_than - Price greater than value
• is_less_than - Price less than value

Value format: Number (minimum 0)

Example: "Show 'Premium Packaging' if product price is more than $100"

6. Product Title

Show or hide options based on the product's title in Shopify.

When to use:

• Show engraving for products with "Jewelry" in the title
• Display size guides for products containing "Apparel"
• Offer specific options for product name patterns

Available operators:

• is - Exact title match
• is_not - Does not equal
• contains - Title contains text
• does_not_contain - Title does not contain text

Example: "Show 'Engraving' option only if product title contains 'Ring'"

7. Customer Tag

Show or hide options based on tags assigned to the customer in Shopify.

When to use:

• Show VIP options only for tagged customers
• Display wholesale pricing for B2B customers
• Offer loyalty rewards to tagged members

Available operators:

• is - Exact tag match
• is_not - Does not equal
• contains - Customer has tag containing text
• does_not_contain - Customer does not have tag
• is_empty - Customer has no tags
• is_not_empty - Customer has tags

Example: "Show 'Member Discount' option only if customer has 'VIP' tag"

8. Customer Logged In

Show or hide options based on whether the customer is logged into their account.

When to use:

• Show member-only options to logged-in customers
• Hide guest checkout options for registered users
• Display personalized features for account holders

Available operators:

• is - Only operator available

Available values:

• true - Customer is logged in
• false - Customer is not logged in (guest)

Example: "Show 'Saved Addresses' option only if customer is logged in"

Logic Operators

Combine multiple rules using logic operators:

All (AND Logic)

All rules must be true for the condition to pass.

Example:

• Rule 1: Customer is logged in
• Rule 2: Customer has "VIP" tag
• Logic: All
• Result: Both conditions must be met

Use when you need strict requirements.

Any (OR Logic)

At least one rule must be true for the condition to pass.

Example:

• Rule 1: Day of week is "Saturday"
• Rule 2: Day of week is "Sunday"
• Logic: Any
• Result: Either condition can be met

Use when you want flexibility.

Actions

When a condition passes, choose what happens:

Show

Makes the target option visible.

Default behavior: Option is hidden until the condition is met.

Use case: "Show gift wrapping when size is large"

Hide

Hides the target option.

Default behavior: Option is visible until the condition is met.

Use case: "Hide express shipping when product price is less than $50"

Precedence Rules

When multiple conditions affect the same option:

1. Hide wins - If any passing condition says HIDE, the option is hidden
2. Show next - If any passing condition says SHOW (and no HIDE), the option is shown
3. Default visibility - If no conditions pass:
   • Options with SHOW actions: hidden by default
   • Options with HIDE actions: visible by default

Operator Reference

Text/String Operators

Number Operators

Date Operators

Example Use Cases

Size-Based Options

Scenario: Show gift wrapping only for large sizes

• Condition: "Large Size Gift Wrap"
• Rule: Option "Size" is "Large"
• Logic: All
• Action: Show "Gift Wrapping"

Weekend Specials

Scenario: Display weekend discount on Saturdays and Sundays

• Condition: "Weekend Discount"
• Rule 1: Day of week is "Saturday"
• Rule 2: Day of week is "Sunday"
• Logic: Any (OR)
• Action: Show "Weekend Special Price"

VIP Features

Scenario: Show premium options for logged-in VIP customers

• Condition: "VIP Benefits"
• Rule 1: Customer logged in is "true"
• Rule 2: Customer tag contains "VIP"
• Logic: All (AND)
• Action: Show "Premium Options"

Seasonal Products

Scenario: Hide holiday options after the season

• Condition: "Holiday Availability"
• Rule: Date is_after "2024-12-31"
• Logic: All
• Action: Hide "Holiday Gift Wrapping"

High-Value Services

Scenario: Offer white glove delivery for expensive products

• Condition: "Premium Delivery"
• Rule: Product price is_more_than "100"
• Logic: All
• Action: Show "White Glove Delivery"

Product Category Options

Scenario: Show engraving only for jewelry products

• Condition: "Jewelry Engraving"
• Rule: Product title contains "Jewelry"
• Logic: All
• Action: Show "Custom Engraving"

Important Notes

Preview Mode Behavior

Product and Customer conditions:

• Automatically return true in preview mode
• All options show so you can test the layout
• Test on live storefront for accurate behavior

Time and Option conditions:

• Evaluate normally in preview mode
• Work the same in preview and live

Circular Dependencies

The app automatically detects and prevents circular dependencies where options reference each other in a loop. If detected, affected conditions are disabled.

Hidden Option References

If a condition references an option that's currently hidden, that rule is automatically filtered out to prevent unexpected behavior.

Best Practices

Keep It Simple

• Start with simple conditions and add complexity as needed
• Too many conditions can confuse both you and customers
• Test conditions thoroughly before going live

Use Descriptive Names

• Name conditions clearly: "VIP Weekend Special" not "Condition 1"
• Future you will thank present you for good naming

Test on Live Store

• Product and customer conditions don't work in preview
• Always test with real products and customer accounts
• Check all possible combinations of rules

Combine Strategically

• Use AND logic when all requirements must be met
• Use OR logic when any requirement is sufficient
• Don't over-complicate with too many rules