Overview
SC Sales Motivator uses a series of banners to display cart total goals to your customers. You can use the app's banners to show discount codes to your customers once they reach a certain cart total.
Alert
This article uses Shopify's discount codes to offer a discount on your customers' orders.
Setup
Step 1: Create a Discount Code
- From Shopify's admin, select Discounts.
- Select Create discount code.
- Enter a Discount code or select Generate code.
Note: The discount code can be whatever you want to enter in this area; just be sure to record this code for later.
- Select the Discount type.
Note: We recommend against selecting "Buy X Get Y" as the discount type. This type of discount code doesn't work well for Motivator's monetary-based goals.
- Enter a Discount value.
- Under "Applies to", select Entire order.
- Under "Minimum requirement", select Minimum purchase amount.
Note: This is to ensure that only customers who have reached the desired cart total will be able to use this code.
- Enter a minimum purchase amount.
Note: This number should match the cart total you want to specify in Step 8 of the next section.
- Under "Customer eligibility", select Everyone.
- Under "Usage limits", select Limit to one use per customer.
- Under "Active dates", select a Start date and End date(optional).
- Select Save discount.
Step 2: Set up the Motivator Goal
- From within the Motivator admin, select Goals.
- Select Create a new goal.
- Under "Step 1 - The Goal Amount", enter the Cart Total(dollar amount) required to reach the goal.
Note: This cart total should match the "minimum purchase amount" you specified in Step 8.
Only cart total goals can be created within Motivator at this time. - Under "Step 2 - Make the Pitch!", enter the Initial Message (your sales pitch).
Note: The message will display approximately once every 24 hours. If a customer visits during the day and comes back later the same day, it is assumed the shopper saw the pitch message and does not need to be reminded of it. The message will display to the same visitor if they view the site from a different browser or if their browser cookies have been cleared.
- Under "Step 3 - Follow Up!", enter the text you wish to appear Before the Balance and After the Balance.
- Under "Step 4 - Congrats they did it!", enter a Confirmation message and your discount code.
Note: This is where you'll display the discount code you created in the previous section. The confirmation banner only displays to customers once they have reached the appropriate cart total.
- Select and complete the optional features:
Note: These features are only available with the premium version of Motivator.
- Geolocating: Goals can be targeted to customers visiting the site from different countries. One example is to offer free shipping to Canadian customers when they spend $100, and free shipping to US customers when they spend $150. Visitors from Canada would only see the goal to spend $100; US customers would only see their offer to spend $150.
- Scheduling:This extends the functionality to set the date and time for the motivator offer to display. This feature uses the store's time zone, defined in the Shopify admin settings.
- Free Product Offer: When the spending goal is reached, a free product will be automatically added to the cart. When the offer is turned on, a copy of the product selected will be automatically created, and priced at 0.00, thus making it free. The product will be removed from the store when the offer is turned off.
Note: If a newly created product is not appearing in the product selector, select Update Now at the top right corner of the product selector.
- Select Save.
Limitations
- If multiple goals are created and set as active, only one goal can be initiated in the cart page at one time.
Example
Let's say you have three goals created and activated in SC Sales Motivator. Goal 1 has a cart goal value of $10.00, Goal 2 has a cart goal of $50.00 and Goal 3 has a cart total of $100.00. Each goal is offering a different size gift bag ranging from Small for Goal 1, Medium for Goal 2 and Large for Goal 3.
If a product that is worth $60.00 is added into the cart, the Medium gift bag for Goal 2 will be added into the cart and the Small gift bag will not be added.
In order to allow all products from each goal to be added into the cart, the customer will need to hit each cart goal individually.
- Only one product or variant can be selected in a motivator goal. This means that if you have a product with multiple variants, such as a t-shirt product that contains different sizes, only one size can be selected in the product selector as the free product.
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