You can launch your loyalty program in just 5 simple steps:
Email Consent
• Go to Settings > Email Consent
• Choose whether to receive product updates or marketing emails (optional)
• Save your selectionSet Up How Customers Earn Points
• Go to Earning Rules > Order Earning Rule
• Enable the rule
• Set earning logic (example: 1 point per $1 spent)
• Save your changesCreate a Reward
• Go to Rewards > Coupon Rewards > Order Discounts
• Create a simple discount reward (example: $5 off for 500 points)
• Save the rewardEnable the Storefront Widget
• Go to Online Store > Themes > Customize
• Turn on Keystone Loyalty Widget under App embeds
• Customize design and saveActivate the Loyalty Program
• Go to Loyalty Program Settings
• Confirm earning rules, widget, and at least one reward are enabled
• Toggle the program to ON and save
Your loyalty program is now active. Customers can begin earning and redeeming points.
What to do next
• Add more earning rules (signup, birthday, referrals, social actions)
• Offer more types of rewards (free shipping, gift cards, product-specific discounts)
• Set up tiers, notifications, exclusion rules, or manage data imports/exports
• Continue monitoring and adjusting the program to fit your goals
If you need more help, please check this documentation link or if this wasn't helpful, let us know so we can assign an agent on chat to assist you.
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