Quick Start Guide

Modified on Tue, 9 Dec at 7:34 AM

You can launch your loyalty program in just 5 simple steps:

  1. Email Consent
    • Go to Settings > Email Consent
    • Choose whether to receive product updates or marketing emails (optional)
    • Save your selection

  2. Set Up How Customers Earn Points
    • Go to Earning Rules > Order Earning Rule
    • Enable the rule
    • Set earning logic (example: 1 point per $1 spent)
    • Save your changes

  3. Create a Reward
    • Go to Rewards > Coupon Rewards > Order Discounts
    • Create a simple discount reward (example: $5 off for 500 points)
    • Save the reward

  4. Enable the Storefront Widget
    • Go to Online Store > Themes > Customize
    • Turn on Keystone Loyalty Widget under App embeds
    • Customize design and save

  5. Activate the Loyalty Program
    • Go to Loyalty Program Settings
    • Confirm earning rules, widget, and at least one reward are enabled
    • Toggle the program to ON and save

Your loyalty program is now active. Customers can begin earning and redeeming points.



What to do next
• Add more earning rules (signup, birthday, referrals, social actions)
• Offer more types of rewards (free shipping, gift cards, product-specific discounts)
• Set up tiers, notifications, exclusion rules, or manage data imports/exports
• Continue monitoring and adjusting the program to fit your goals


If you need more help, please check this documentation link or if this wasn't helpful, let us know so we can assign an agent on chat to assist you.

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