Merchants can manually trigger a customer sync if needed.
When to Use:
- After bulk customer imports in Shopify
- If customer data appears out of sync
- After resolving sync issues
How to Sync:
- Navigate to Customers data page
- Click Sync Customers button
- Background job starts syncing
Rate Limit: 1 sync per merchant per 24 hours
Sync Limitations
Manual sync is rate-limited to once per 24 hours per store to prevent system overload. The sync runs in the background and may take time for large customer bases.
Please check more about it here: https://key-stone.app/docs/loyalties/customer-data/overview.html#manual-customer-sync
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