Campaign Overview

Campaigns allow you to create time-limited promotional periods where customers earn bonus points beyond their normal earning rates. These temporary boosts help drive engagement during specific periods like holidays, product launches, or slow seasons.

Unlike permanent earning rules or tier benefits, campaigns have defined start and end dates and automatically activate and deactivate based on the schedule you set. During an active campaign, customers earn additional points through either a flat bonus per order or a multiplier applied to all earning activities.

Key Benefit: Drive customer engagement and sales during strategic periods with temporary point-earning boosts.

How It Works

Campaign Lifecycle:

1. You create a campaign with title, description, and dates
2. You configure bonus points (per order) or multiplier (all earning)
3. You enable the campaign
4. Campaign automatically activates on start date
5. Customers earn bonus points during campaign period
6. Campaign automatically deactivates on end date
7. You review campaign analytics and performance

Please check more about it here: https://key-stone.app/docs/loyalties/campaigns/overview.html