Referrals Setup Process

Modified on Fri, 12 Dec at 9:21 AM

Step 1: Enable Program

  1. Navigate to Referral
  2. Toggle Enable Referral Program to ON

Step 2: Configure Cookie Lifetime

FieldRecommended
Cookie Lifetime30 days

Step 3: Set Point Rewards

FieldExample
Advocate Points500 points
Point Reward Delay7 days

Step 4: Configure Friend Discount

FieldExample
Discount TypePercentage
Discount Amount25%
Payment TypeOne-time only
Minimum Order Value$50

Step 5: Set Terms and Conditions

Choose one:

  • Link to existing terms page
  • Create content pop-up with terms

Step 6: Configure Email Notifications

  1. Navigate to Email Notifications > Referral Program
  2. Enable:
    • Discount reward claimed
    • Referral successful (Advocate)
    • Points earned from referral (Advocate)
  3. Customize email content
  4. Test emails

Step 7: Configure Sharing Options

  1. Navigate to Referral > Sharing Options
  2. Enable desired sharing methods
  3. Customize messages for each
  4. Save changes

Step 8: Configure Fraud Protection

  1. Navigate to Referral > Fraud Protection
  2. Review default protections
  3. Add manual blocks if needed
  4. Save changes

Please check more about it here: https://key-stone.app/docs/loyalties/referrals/referral-settings.html#setup-process

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