Referrals

Overview

The Referral Program allows your customers to share your store with friends and family, earning rewards for both the referrer (Advocate) and the new customer (Friend). Advocates share a unique referral link, and when Friends make purchases using the provided discount, Advocates earn points.

This creates a word-of-mouth growth engine where your existing customers become brand ambassadors, helping you acquire new customers while being rewarded for their advocacy.

Key Benefit: Turn your customers into a growth channel by rewarding them for bringing in new business.

How It Works

The Referral Flow:

1. Advocate shares referral link with unique code
2. Friend clicks link and visits your store
3. Cookie is set with referral code (expires after set time)
4. Pop-up appears asking Friend to fill in form
5. Friend receives discount code in the widget
6. Friend makes purchase using discount code
7. Advocate earns points (immediately or after delay)

Please check more about it here: https://key-stone.app/docs/loyalties/referrals/referral-settings.html