Unblocking

Modified on Sun, 14 Dec at 2:13 PM

Remove blocks when appropriate.


Unblock Customer

Remove a customer from the blocklist.

Process:

  1. Navigate to Fraud Protection
  2. Find customer in Blocked Customers list
  3. Click Unblock
  4. Confirm action
  5. Customer can now participate

Remove from Email Blocklist

Process:

  1. Navigate to Email Blocklist
  2. Find email in list
  3. Click Remove
  4. Confirm action

Remove from IP Blocklist

Process:

  1. Navigate to IP Blocklist
  2. Find IP in list
  3. Click Remove
  4. Confirm action

Please check more about it here: https://key-stone.app/docs/loyalties/referrals/fraud-protection.html#unblocking

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