Why are the options not appearing on my product page?

If your custom options are not appearing on your storefront product page, it is usually due to missing app code, browser caching, or an ongoing sync. Follow this checklist to resolve the issue.

Step-by-Step Troubleshooting Checklist

1. Wait for System Sync (up to 30 minutes)

   • When a new option set is created or modified, it can take up to 30 minutes to sync and display on your live store.

2. Verify Code Installation

   • Ensure the SC Product Options snippet/theme integration is properly installed in your Shopify theme code.

3. Bypass Local Cache

   • Incognito/Private Window: Open your product page in an incognito window to bypass cached data.

   • Test Multiple Browsers: Check the page in a different browser (e.g., Chrome, Safari, Firefox).

   • Hard Refresh: Perform a forced cache clear by following the steps at RefreshYourCache.com.