Shopify Products Not Displaying in App Selector

Modified on Thu, 30 Jul at 12:07 AM

When you create new products inside Shopify Admin, they do not automatically pop up in SC Product Options instantly. You need to trigger a manual sync to pull newly created catalog data into the app.


⏱️ Sync Frequency Limit: Shopify catalog syncs can be performed once every 24 hours. We recommend adding all new products to Shopify first before triggering a sync.


How to Sync Products with the App

  1. In the SC Product Options app, go to Options.

  2. Click Edit next to the target Option Set.

  3. Click Review Products, then click Edit Selection.

  4. Click Sync with Shopify.

  5. Once complete, your new products will appear in the product selection list.

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