Overview

Version 2 of SC Loyalty Rewards Referrals gives you the flexibility to import or export your customer's information from another loyalty app, into SC Loyalty Rewards Referrals.

Setup

Importing Customers

1. From the Shopify admin, select Apps.
2. Select SC Loyalty Rewards Referrals.
3. Select Customers.

   

4. Select Import.

   

5. Select Choose File and use the file manager to select the .CSV file you would like imported.
   
   Note: The.csv file must contain the following columns: 'email' and 'balance'.
   
   
6. Select Set Balance.

   Note: The Adjust Balance option is only used if you are importing customer balances into a currently-active program.

   

7. Select Import.

   

Exporting Customers

1. From the Shopify admin, select Apps.
2. Select SC Loyalty Rewards Referrals.
3. Select Customers.

   

4. Select Export Results.

   

5. The following message will appear, and your results will be sent to the store owner's email address.
   

FAQ

What information does the export contain?

When exporting from SC Loyalty Rewards Referrals, the .CSV file will contain the following information:

• Customer Name
• Customer Email Address
• Customer Point Balance

Who / where does the export get sent to?

When performing an export from SC Loyalty Rewards Referrals the .CSV file will be sent to the email address that's on file for the store owner.

For more information on where you can find this email address or change it, please visit Managing your Shopify account. (links to Shopify)

Where can I find a sample .CSV template?

You can download a sample SC Loyalty Rewards Refer import CSV below.