Option Displaying When It Should Be Hidden

If a product option continues to appear on your storefront when it should be hidden by conditional logic, review these checklist steps to resolve the conflicting rules.

Step 1: Check for Multiple Conditions

• Review your setup to see if multiple conditional rules are affecting the exact same option simultaneously.

Step 2: Remember the Rule Hierarchy

• Keep in mind: "Hide" rules always take priority over "Show" rules when conflicting conditions trigger at the same time.

Step 3: Verify Rule Operators

• Double-check that your conditional rule operators (e.g., Is, Is Not, All, Any) are set up correctly.

Step 4: Check for Conflicting Logic

• Audit all active conditions on the option set to identify and resolve any overlapping or contradictory logic paths.