Customer Tier Benefits

Define what customers receive when they enter and maintain a tier.

Customer Tag

Automatically apply a Shopify customer tag.

Configuration:

• Specify tag name (e.g., "gold_tier", "vip_customer")
• Tag is applied when customer enters tier
• Tag is removed when customer loses tier

Point Multiplier

Multiply all point earnings by a specified factor.

Configuration:

• Set multiplier value (e.g., 1.5× or 2×)
• Applies to all point-earning activities
• Active while customer maintains tier
• Removed when customer loses tier

Important Notes:

• Applies to ALL earning rules (orders, signups, social media, etc.)
• Reflected in transaction history
• Removed immediately upon tier loss
• Does not apply retroactively to already-earned points

Bonus Points

Award a one-time point bonus when customer enters tier.

Configuration:

• Set bonus point amount (e.g., 500 points)
• Awarded immediately when tier is reached
• Only awarded once per customer per tier
• Not removed if customer loses tier

Multiple Benefits

You can enable multiple benefits per tier. All enabled benefits are applied.

Please check more about it here: https://key-stone.app/docs/loyalties/customer-tiers/tier-configuration.html#benefits