Priced Options Missing in Checkout or Orders

Modified on Thu, 30 Jul at 12:06 AM

If priced options appear on your product page but disappear during checkout or on completed orders, the issue is typically caused by Dynamic "Buy Now" checkout buttons or a broken background variant link.

Fix 1: Incompatible "Buy Now" / Accelerated Checkout Buttons

App V2: "Buy Now" / Dynamic Checkout buttons skip the Shopify cart page, preventing option data from transferring to checkout. You must disable or hide Buy Now buttons on pages with options.
App V3: App V3 is natively compatible with Dynamic Buy Now buttons.

Fix 2: Re-linking Broken Variants

If an option set covers 15+ products, variant links can occasionally break.

1. Open the Option Set: App Admin Navigation.

In SC Product Options, go to Options in the top navigation.
Click Edit next to the affected Option Set.

2. Check Review Variant Status: Audit Links.

Find the option that adjusts the price.
Click Review Variant.
If this field is blank, the link is broken and needs to be re-connected.

3. Re-select Selection & Save: Repair Link.

Click Edit Selection.
Locate and select the correct variant.
Click Save Selection, then click Save Option Set.