POS Dynamic Discount Codes

Overview

POS Dynamic Discount Codes allow customers to create custom-value discount codes for in-store redemptions at your Point of Sale. This simplified configuration focuses on the core dynamic discount functionality without purchase type or discount combination options.

Note: POS dynamic discount code configuration is available now, but customers will be able to redeem and use these codes at POS in a future update. This page documents the configuration options currently available.

Configuration

Enable / Disable Feature

Toggle the POS dynamic discount code feature on or off.

• Enabled: Configuration is saved and ready for future POS redemption; eligible customers will be able to generate codes when the feature is live. All configured rules will apply.
• Disabled: Feature hidden from the POS interface; configuration is saved but inactive.

Points-to-Currency Ratio

Define how many points equal $1 discount for POS redemptions.

• Enter ratio (e.g., 100 points = $1). Can be updated anytime.
• Ratio can be the same or different from online ratio.

Minimum Points Required

Set the minimum number of points customers must redeem for POS discounts.

• Example: Minimum 500 points, Ratio 100:1 → Minimum discount $5
• Customer attempts 300 points → Error shown
• Customer enters 500 points → $5 discount ✓

Recommendation: Set minimum around $5 discount. Consider average in-store purchase value. May be different from online minimum.

Maximum Points Allowed

Set the maximum number of points customers can redeem per POS claim.

• Example: Maximum 5,000 points, Ratio 100:1 → Maximum discount $50
• Customer enters 5,000 points → $50 discount ✓
• Customer attempts 6,000 points → Error shown

Recommendation: Set maximum around average in-store purchase value. Consider typical POS transaction sizes. May differ from online maximum.

Customer Eligibility

Control which customers can generate POS dynamic discount codes.

• All Customers: Feature is available to any customer in your loyalty program. → Universal in-store flexibility.
• Specific Customers: Select individual customers by name or email. Only selected customers can generate POS codes. → VIP in-store benefits or personalized offers.
• Specific Customer Segment:Target Shopify customer segments (same as online configuration). Common examples:
  • Local customers (based on location)
  • Frequent in-store shoppers
  • Gold tier customers
  • High lifetime value customers
• → Drive foot traffic from specific customer groups.

Please check more about it here: https://key-stone.app/docs/loyalties/rewards/dynamic-discount-codes/pos.html