Order Discount Rewards

Overview

Order Discount Rewards allow customers to redeem loyalty points for discount codes that apply to their entire order. These discounts can be fixed amounts or percentages and support various customization options including subscription handling, minimum requirements, and customer eligibility.

When a customer claims an order discount reward, the app generates a unique Shopify discount code that they can apply at checkout.

Restricted Rewards

Order discounts can be created as restricted rewards for internal features like Referrals. Restricted rewards are:

• Not visible to customers in the public rewards catalog
• Have no points cost associated with them
• Claimed automatically by features (e.g., when a friend claims a referral offer)

To create a restricted reward, select the "Create Restricted Reward" option when creating an order discount.

Discount Types:

• Fixed Value – e.g., $10 off.
• Percentage – e.g., 20% off.

Payment Type Options

• One-time purchases only

• Subscriptions only: Apply to first payment, multiple recurring payments, or all recurring payments.

• Both one-time and subscription orders

Minimum Requirements

Set conditions that must be met for the discount to apply:

• Minimum Order Value: Require a minimum subtotal before the discount can be used.

• Minimum Order Item Quantity: Require a minimum number of items in the cart.

• None: No minimum requirements - discount can be applied to any qualifying order.

Maximum Usage Limits

Customers can claim this reward multiple times. These settings control how many times each claimed discount code can be used and how many times the reward can be claimed overall.

Uses Per Discount Code

Set how many times each discount code can be used (default: 1). Customers can claim the reward again once a code is fully used.

Customer Eligibility

Control who can see and claim this reward:

All Customers: The reward is visible and claimable by any customer in your loyalty program.

Specific Customers: Select individual customers who can access this reward

Specific Customer Segment: Target customer segments created in Shopify.

Discount Combinations

Controls whether the discount can stack with:

• Order discounts

• Product discounts

• Shipping discounts

Default: no stacking unless enabled.

Please check more about it here: https://key-stone.app/docs/loyalties/rewards/coupon-rewards/order-discounts.html