POS Dynamic Discount Codes Setup

Modified on Thu, 11 Dec at 3:07 AM

Setup Process

Step 1: Navigate to POS Configuration

  • Open the Keystone Loyalty Rewards app
  • Go to Loyalty Program > Rewards > Dynamic Discount Codes
  • Select the POS tab

Step 2: Enable Feature

Toggle Enable POS Dynamic Discount Codes to ON.

Step 3: Configure Points-to-Currency Ratio

Points per Dollar: Define how many points equal $1 discount (e.g., 100)

Step 4: Set Point Limits

  • Minimum Points: Minimum points required (e.g., 500)
  • Maximum Points: Maximum points allowed (e.g., 5,000)

Step 5: Set Customer Eligibility

Choose one:

  • All customers
  • Specific customers (search and select)
  • Specific customer segment (choose segment)

Step 6: Save Configuration

  • Review all settings
  • Verify points-to-currency ratio and point limits are appropriate for in-store redemptions
  • Click Save Configuration
  • Configuration is saved. (POS redemption functionality will be available in a future update)

Future Implementation: Using POS Dynamic Discount Codes

Once POS redemption is fully implemented, customers will be able to:

  • Identify themselves at POS using phone number, email, or loyalty card
  • Staff accesses the customer's loyalty account
  • Customer selects the number of points to redeem
  • The system generates a discount code
  • Staff applies the discount to the transaction
  • Transaction completes with the discount applied

Please check more about it here: https://key-stone.app/docs/loyalties/rewards/dynamic-discount-codes/pos.html

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