Customer Tier Monitoring Schedule

Modified on Thu, 11 Dec at 9:05 AM

Daily Checks

  • Current distribution changes
  • Significant tier movements
  • Sync job status

Weekly Reviews

  • 7-day movement trends
  • Customer inquiries about tiers
  • Tier-related support tickets

Monthly Analysis

  • 30-day movement summary
  • Tier progression rates
  • Program health assessment
  • Qualification adjustments

Quarterly Planning

  • 90-day trend analysis
  • Program effectiveness review
  • Strategic adjustments
  • New tier consideration


Please check more about it here: https://key-stone.app/docs/loyalties/customer-tiers/analytics.html#monitoring-schedule

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